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Frequently Asked Questions
clean & simple™ Eco-Friendly All-Purpose Cleaning Concentrate
1. What makes clean & simple™ work so well?
clean & simple™ is a professional-grade, eco-friendly cleaning concentrate designed to deliver powerful results without harsh acids, bleach, ammonia, or petroleum distillates.
Manufactured in Southern California, it combines plant-derived ingredients (including coconut, soy, and pine derivatives) with advanced surfactant technology.
How it works:
Advanced Surfactant Technology
Our proprietary blend of ionic and non-ionic surfactants drastically reduces water’s surface tension. When diluted, the solution becomes “wetter than water,” allowing it to penetrate deep into dirt, grease, and stains.
Low-Impact Emulsifiers
Once penetration occurs, specialized emulsifiers lift and suspend grime so it can be wiped or rinsed away easily.
Because clean & simple™ was engineered to be both powerful and surface-safe, heavier buildup may require brief dwell time — but the results are exceptional.
2. How do I dilute clean & simple™?
One of the biggest advantages of a concentrated all-purpose cleaner is flexibility.
General Cleaning (Most Surfaces)
15:1 ratio
2 ounces of concentrate in a 1-quart spray bottle, then fill with water.
Heavy-Duty Cleaning
Increase concentrate as needed for grease or heavy soil.
Windows, Mirrors & Shiny Surfaces
120:1 ratio
1 tablespoon per quart of water
or 1 ounce per gallon of water.
Using a concentrated cleaner reduces plastic waste and saves money compared to ready-to-use retail sprays.
3. How long does one bottle last?
One gallon of clean & simple™ SUPER CLEANER makes: 64 one-quart spray bottles at standard dilution.
If you use approximately one quart per week (common for homes or small businesses), one gallon can last close to a year.
Because you’re mixing concentrate with tap water, you significantly reduce cost per use and minimize single-use plastic waste.
4. Is clean & simple™ environmentally responsible?
Yes. clean & simple™ is formulated using biodegradable surfactants and low-impact ingredients.
An environmentally responsible cleaning product should:
By choosing a biodegradable cleaning concentrate, you:
Cleaning power and environmental responsibility can absolutely go hand in hand.
5. Is clean & simple™ biodegradable?
Yes. clean & simple™ uses biodegradable surfactants that break down into harmless compounds rather than persisting in the environment like many conventional cleaners.
Its concentrated format further reduces environmental impact by lowering packaging waste and transportation emissions.
6. Is clean & simple™ septic safe?
Yes. When used as directed, clean & simple™ will not harm plumbing, pipes, or septic systems.
7. Is clean & simple™ safe for pets?
Yes.
When properly diluted and used as directed, clean & simple™ is safe for homes with pets.
Because it avoids harsh bleach, ammonia, and petroleum solvents, it is a safer alternative for pet-friendly households.
8. Are there any surfaces I should avoid?
Do not use clean & simple™ on:
When in doubt, test a small, inconspicuous area first.
9. Who created clean & simple™?
clean & simple™ was formulated in 1994 by a respected Southern California chemical engineer working closely with Sierra Solutions founder, John Brooks.
After 14 years in the cleaning industry, John set out to create a versatile, eco-friendly cleaning concentrate that would:
After months of testing and refinement, the final formula was selected — and clean & simple™ was born.
Since then, the formula has been strengthened and improved as new technologies have become available.
10. Why isn’t clean & simple™ sold in big retail stores?
National retail placement requires enormous advertising budgets and guaranteed sales volumes — costs that often increase consumer pricing.
Instead, Sierra Solutions operates lean and direct-to-customer. By selling online and regionally, we:
Our priority is product effectiveness — not retail shelf space.
11. Where do you ship?
We currently ship to all 50 U.S. states, including Alaska and Hawaii.
Orders ship via USPS, UPS Ground, or FedEx.
12. Do you offer free local delivery for Reno/Sparks customers?
Yes. Reno and Sparks customers may use discount code: RENO/SPARKS at checkout for free local delivery. Most deliveries are completed within 72 hours.
13. Do you offer bulk or commercial sizes?
Yes.
We offer larger sizes and commercial cleaning concentrate options for businesses and facilities.
Please contact us directly by phone or email for bulk pricing and availability.
14. Do you offer a satisfaction guarantee?
Yes.
Customer Satisfaction Guarantee
Sierra Solutions has proudly served customers nationwide since 1994. We stand behind every product we manufacture.
If you are not satisfied, contact us within 30 days of delivery and we will work to make it right.
Depending on the situation, we may offer:
To qualify:
Our goal is simple: long-term customer relationships built on trust.
15. Do you offer subscription reorders?
Not yet — but we are actively exploring subscription options for convenient automatic reordering in the near future.
In Closing:
Since 1994, Sierra Solutions has provided professional-grade, eco-friendly cleaning concentrates for residential and commercial customers across the United States. Our flagship product, clean & simple™ SUPER CLEANER, is a biodegradable, septic-safe, plant-derived all-purpose cleaner designed to replace multiple household cleaning products with one powerful concentrate.
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